Shipping + Returns
S H I P P I N G
Please note due to COVID-19, extended delivery times may apply depending on your destination.
AUSTRALIA - Free shipping for orders over $50 AUD
Standard shipping rate - $5.95
(1-7 business days - In most cases, same-city deliveries arrive overnight and deliveries to nearby cities within 2-3 days).
Express shipping flat rate - $12 AUD
(1-3 business days)
NEW ZEALAND
Standard shipping flat rate - $15 AUD
(9-15 business days)
US AND CANADA
Standard shipping flat rate - $21 AUD
(10-20 business days)
International customers: Please note that Oleo Botanica is not liable for Customs Tax (including VAT) and this is charged to the customer. Failure to pay will result in your foregoing your purchase and we do not provide refunds for these orders.
- All orders are packed and shipped from Palm Beach, Australia within 1-2 business day.
- An automated email will be sent with tracking details once your items have been dispatched.
If you are yet to received tracking information and it has been a few days since your order, please send us an email at and we'll look into it for you.
- Please also contact us if the estimated delivery time has passed and you still have not received your items and we will follow it up with the courier for you.
R E T U R N S
We're not happy if you're not happy, so if you have any issues or concerns with your purchase, please email us and we'll do our best to rectify the situation.